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We offer several of our printing and finishing services up to 30x40 directly online. If you need larger sizes, other services or additional information please contact us by phone at (203) 790-9650 or via email: firstname.lastname@example.org.
Ordering Custom Prints Online: Click on the Print Your Images navigation and either drag files over or browse from your computer hard drive. The maximum file size that can be uploaded here is 100MB. After loading your files you will be able to select the size you want and crop if needed. There will be a list of standard sizes to the left and a place at the bottom to enter a custom size. The size of your file plays an important role in the final quality of your print. We have set our minimum dpi to 150 and if your image file is not large enough to print some sizes will not be available. If your file is too small for the size you want, contact us as we may be able to increase the resolution with little loss of quality. If your file is larger than 100MB you can send it to us via DropBox, Hightail, Box or other file sharing services.
At the next step you will be able to choose the media you want your image printed on. We offer a variety of fine art papers, photo papers, wall decals and high quality canvas – hover your cursor over the "?" to get a full description of each product. Other options will become available once your media is chosen, like canvas stretching and framing. You can then preview how your image will look in several different room settings and even email it to a friend.
Print Only Margins: We will make your print so that the image size is the actual size ordered and then we will add a small border on top of that. Prints up to 8" x 10" include a 1/4" white margin. Larger prints have a 1/2" white margin. All canvas prints include a 2" margin. Should you need a larger margin for stretching on oversized stretcher bars, please note that in the message dialog box when checking out.
Framing Details: All of our online print framing includes a standard 2" mat margin with an off white acid free mat (Peterboro Crystal White W521), framing grade .118 clear Plexiglas®, foamcore mount, dust cover with hanging wire and hook. Should you require custom size margins please contact us at 203.790.9650 for a custom quote.
Specialty Products: Our Photo Floats and Block Mounts are printed on Canson Satin paper and include a UV satin lamination. For our Plexi Floats we print on Canson Infinity HighGloss Premium material for better adhesion.
Turn Around Times: For paper or canvas prints only, we will ship within 2 to 3 business days. For PhotoFloats, framed prints and stretched canvases please allow for up to 10 business days. Block Mounts and Plexi Floats will take up to 15 business days to ship. Shipping times will vary based on your location.
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Returns and Exchanges Policy: At Visual Impact our goal is your 100% satisfaction. If you receive a defective product please notify us within 7 days and we will replace the product or refund your purchase. We will send you a return shipping label for the defective product at our expense. If you receive a package that has been damaged in shipping, please notify us immediately so that we can initiate the proper claim. Contact us by phone at (203) 790-9650 or via email at email@example.com.
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All of our print products are produced using archival inks and substrates. As a Hahnemuhle Certified Print Studio we strive to maintain the high standards necessary for print quality and longevity
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